Mental health support
built into the visit.
Patients struggling with anxiety, depression, or substance use are showing up in every primary-care office. PatientMD brings a behavioral-health care manager and a consulting psychiatrist to your team — without you hiring anyone — so patients get real help and the practice gets paid for delivering it.
The same validated tools the best academic centers use.
Patients answer these on their own time, in their own language. We grade them server-side and surface only what matters.
Average PHQ-9 score, by month enrolled
Below 5 = remission. Below 10 = mild. 15+ = moderately severe.
Instrument coverage
Validated scales scored automatically and recorded in the chart. Crisis flags page the on-call clinician.
| Instrument | For | Cadence |
|---|---|---|
| PHQ-9 | Depression | Monthly |
| GAD-7 | Anxiety | Monthly |
| AUDIT-C | Alcohol use | Quarterly |
| C-SSRS | Suicide-risk triage | Event-driven |
| PCL-5 | PTSD | Quarterly |
| EPDS | Postpartum depression | Visit-based |
| MDQ | Bipolar screening | Indicated |
| ASRS-v1.1 | Adult ADHD | Indicated |
| Mini-Cog | Cognitive screening | Annual ≥ 65 |
| DAST-10 | Drug-abuse screening | Quarterly |
One workflow. Three people on the team. Real progress.
Your team identifies the patient. Our team takes it from there — and the patient feels supported every step of the way.
Screen
Patient answers PHQ-9 / GAD-7 at check-in.
Refer
One tap from chart enrolls the patient.
Weekly
Care manager works with patient on coping + follow-through.
Psych backup
Consultant reviews caseload + suggests med changes.
Get paid
99492/93/94 billed at month close.
What happens when a screen comes back positive for suicide risk.
Every positive PHQ-9 item 9 or C-SSRS triggers a structured pathway. Nobody slips through the cracks.
Patient flags
Item 9 ≥ 1 or C-SSRS active ideation
Page within 60s
On-call clinician notified by app + SMS.
Stanley-Brown
Clinician builds safety plan with patient.
988 + ED routing
If high risk, transport coordinated; do not leave alone.
Common BHI programs.
See what mental-health support could look like at your practice.
Tell us about your practice — we'll come back with an honest, no-commitment plan tailored to your panel and patient population.
Get in touch