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Behavioral Health Integration

Mental health support
built into the visit.

Patients struggling with anxiety, depression, or substance use are showing up in every primary-care office. PatientMD brings a behavioral-health care manager and a consulting psychiatrist to your team — without you hiring anyone — so patients get real help and the practice gets paid for delivering it.

~50 %
Of depressed patients reach remission within 6 months
$160 / pt-mo
CoCM reimbursement, fully-loaded
< 15 min
From positive PHQ-9 to care-manager alert
A proven model
The way mental health is supposed to work in primary care — team-based, measurement-based, and effective.
We bring the team
Licensed care managers and board-certified psychiatrists work alongside your practice. You don't hire anyone.
Outcomes you can see
Patient symptom scores tracked over time, visible in the chart, so you can see who's getting better.
Measurement-based care

The same validated tools the best academic centers use.

Patients answer these on their own time, in their own language. We grade them server-side and surface only what matters.

Average PHQ-9 score, by month enrolled

Below 5 = remission. Below 10 = mild. 15+ = moderately severe.

20 10 0 Mild Severe 16 6 M1 M2 M3 M4 M5 M6
Avg PHQ-9 score, enrolled cohort

Instrument coverage

Validated scales scored automatically and recorded in the chart. Crisis flags page the on-call clinician.

InstrumentForCadence
PHQ-9DepressionMonthly
GAD-7AnxietyMonthly
AUDIT-CAlcohol useQuarterly
C-SSRSSuicide-risk triageEvent-driven
PCL-5PTSDQuarterly
EPDSPostpartum depressionVisit-based
MDQBipolar screeningIndicated
ASRS-v1.1Adult ADHDIndicated
Mini-CogCognitive screeningAnnual ≥ 65
DAST-10Drug-abuse screeningQuarterly
How it works

One workflow. Three people on the team. Real progress.

Your team identifies the patient. Our team takes it from there — and the patient feels supported every step of the way.

1

Screen

Patient answers PHQ-9 / GAD-7 at check-in.

2

Refer

One tap from chart enrolls the patient.

3

Weekly

Care manager works with patient on coping + follow-through.

4

Psych backup

Consultant reviews caseload + suggests med changes.

5

Get paid

99492/93/94 billed at month close.

Built-in safety

What happens when a screen comes back positive for suicide risk.

Every positive PHQ-9 item 9 or C-SSRS triggers a structured pathway. Nobody slips through the cracks.

!

Patient flags

Item 9 ≥ 1 or C-SSRS active ideation

1

Page within 60s

On-call clinician notified by app + SMS.

2

Stanley-Brown

Clinician builds safety plan with patient.

3

988 + ED routing

If high risk, transport coordinated; do not leave alone.

Conditions covered

Common BHI programs.

Depression (MDD) Generalized anxiety PTSD Substance use disorders Bipolar (with consultant) Insomnia & sleep Eating disorders Postpartum depression

See what mental-health support could look like at your practice.

Tell us about your practice — we'll come back with an honest, no-commitment plan tailored to your panel and patient population.

Get in touch