Behavioral Health Integration

Mental health support
built into the visit.

Patients struggling with anxiety, depression, or substance use are showing up in every primary-care office. PatientMD brings a behavioral-health care manager and a consulting psychiatrist to your team — without you hiring anyone — so patients get real help and the practice gets paid for delivering it.

Get in touch How it works

Team-based

Collaborative care, the model Medicare pays for

Scores

PHQ-9 and GAD-7 tracked over time

Psychiatrist

A consulting psychiatrist works with your care manager

A studied model
Team-based, measurement-based care in the primary-care office. Collaborative care has been studied in randomized trials since the 1990s.
We bring the team
Licensed care managers and consulting psychiatrists work alongside your practice. You don't hire anyone.
Outcomes you can see
Patient symptom scores tracked over time, visible in the chart, so you can see who's getting better.

Measurement-based care

Validated screening tools.

Patients answer these on their own time, in their own language. We score them and show you the results.

How PHQ-9 scores are shown over time

Illustration of how scores are tracked; not patient data.

Illustration; not patient data

Instrument coverage

Validated scales scored automatically and recorded in the chart. Crisis flags page the on-call clinician.

Instrument	For	Cadence
PHQ-9	Depression	Monthly
GAD-7	Anxiety	Monthly
AUDIT-C	Alcohol use	Quarterly
C-SSRS	Suicide-risk triage	Event-driven
PCL-5	PTSD	Quarterly
EPDS	Postpartum depression	Visit-based
MDQ	Bipolar screening	Indicated
ASRS-v1.1	Adult ADHD	Indicated
Mini-Cog	Cognitive screening	Annual ≥ 65
DAST-10	Drug-abuse screening	Quarterly

How it works

One workflow. Three people on the team.

Your team identifies the patient. Our team takes it from there — and the patient feels supported every step of the way.

Screen

Patient answers PHQ-9 / GAD-7 at check-in.

Refer

One tap from chart enrolls the patient.

Weekly

Care manager works with patient on coping + follow-through.

Psych backup

Consultant reviews caseload + suggests med changes.

Get paid

99492/93/94 billed at month close.

Built-in safety

What happens when a screen comes back positive for suicide risk.

Every positive PHQ-9 item 9 or C-SSRS triggers a structured pathway.

Patient flags

Item 9 ≥ 1 or C-SSRS active ideation

Page the clinician

On-call clinician notified by app + SMS.

Stanley-Brown

Clinician builds safety plan with patient.

988 + ED routing

If high risk, transport coordinated; do not leave alone.

Conditions covered

Common BHI programs.

Depression (MDD) Generalized anxiety PTSD Substance use disorders Bipolar (with consultant) Insomnia & sleep Eating disorders Postpartum depression

See what mental-health support could look like at your practice.

Tell us about your practice — we'll come back with an honest, no-commitment plan tailored to your panel and patient population.

Get in touch