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 For Patients

Chat with your doctors securely over audio video or text messages

Need to share your PHR details to the doctor? Just click on the attachment icon, click on “Add to PHR” and you can select your desired records. Attach any document such as doctor’s office notes, discharge summaries and lab results and get guidance from our vast pool of doctors.

A patient on a telehealth video visit
HIPAA-compliant
End-to-end-encrypted chat with care teams.
Share documents
Send images, PDFs, and vitals safely.
Audio + video
Escalate any thread to a voice or video call.
< 4 hr
Average reply from your care team
HIPAA
End-to-end-encrypted; audit-trailed
100 %
Threads attached to your chart
How it works

From first tap to done — in five steps.

1

Compose

Pick a topic; reach the right person on the team.

2

Attach

Photos, PDFs, vitals — all encrypted.

3

Reply

Push + SMS notification when the team responds.

4

Escalate

Tap to convert any thread to audio or video.

5

Archive

Auto-saved to the chart for continuity.

Before vs after

What changes when you switch this on.

WorkflowBefore PatientMDWith PatientMD
Reaching the office Phone tree + hold music. One thread; the right person replies.
Sharing photos MMS or email — both insecure. Encrypted, tied to the visit, never lost.
Follow-up questions Another visit to ask one thing. Quick async thread — no copay.
Continuity Each visit starts from zero. Past threads inform the next visit.
What's covered

Common reasons people use this.

Rx refill Quick question Lab follow-up Form request Schedule help Billing
Designed for the day

Built around your workflow — not against it.

Need to share your PHR details to the doctor? Just click on the attachment icon, click on “Add to PHR” and you can select your desired records. Attach any document such as doctor’s office notes, discharge summaries and lab results and get guidance from our vast pool of doctors.

Talk to our team →
Illustration: doctor on phone
In detail

Everything you'd want to know.

Tap any question to expand the answer.

Forgot to take your medications or go for your lab test? Not any more! Set reminders easily in the reminders section that can guide you to take your medications on time or undergo lab test on your desired date. You can

Forgot to take your medications or go for your lab test? Not any more! Set reminders easily in the reminders section that can guide you to take your medications on time or undergo lab test on your desired date. You can

Read the reminders

Read the reminders

Create a new one

Create a new one

Edit reminders

Edit reminders

Share Reminder

Want to remind your patient of your scheduled tests? You can now share the vital reminders over your account on social media to a patient or patients you wish to. These will guide you in remembering the important events and activities.

Eliminate the unwanted

Completed your schedule and do not need to be reminded of the same? Delete them. Same for the messages sent, received or the ones in draft. Easily select the multiple messages at once and delete them at your ease.

Ready to try patients on PatientMD?

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